44royal Privacy Policy – We Take Your Data Seriously

Welcome to the Privacy Policy 44royal. This platform is operated with the goal of providing Malaysian players with a safe, fair, and enjoyable online betting experience. In the course of delivering these services, we need to collect and process certain personal data from you.

We understand that your trust is the foundation of the relationship between players and this platform. That is why 44royal committed to handling your data responsibly, transparently, and in accordance with applicable laws in Malaysia. When you register an account, make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX, or simply browse our platform, you agree to the practices described in this policy.

44royal collects various categories of personal data depending on how you interact with our platform. The following are the categories of data we collect:

44royal collects your data through several channels. We always ensure data collection is carried out lawfully and with your knowledge:

• Account Registration: When you register with 44royal, you provide your identity and contact data directly through the registration form. This data is required to create and verify your account.
• Financial Transactions: Transaction data is collected automatically when you make a deposit or withdrawal through any available Malaysian payment method.
• Platform Usage: Technical data and gaming activity are collected automatically when you use the platform, including the pages you visit, the games you play, and the time you spend.
• Support Interactions: When you contact the 44royal support team via live chat or email, those interactions are recorded for training and quality control purposes.
• Cookies & Tracking Technologies: We use cookies and similar technologies to enhance the user experience, analyse traffic, and personalise platform content for you.
• Identity Verification (KYC): For your first withdrawal, or when requested by the compliance team, you may be asked to submit a copy of a valid government-issued ID such as your MyKad or passport.

The data we collect is used solely for legitimate purposes directly related to the provision of our services 44royal. We do not use your data for any purpose beyond what you have consented to:

• Account Management: Creating, verifying, managing, and securing your account on the 44royal platform.
• Payment Processing: Processing deposits and withdrawals safely and accurately via your chosen Malaysian payment method.
• Legal Compliance: Fulfil legal obligations, including Anti-Money Laundering (AML) requirements and the Personal Data Protection Act 2010.
• Fraud Prevention: Detecting and preventing fraudulent activity, account misuse, and any suspicious behaviour.
• Personalised Experience: Tailoring promotional recommendations, games, and content based on your gaming history and preferences on 44royal.
• Service Communications: Sending important information about your account, transactions, terms updates, and relevant promotions (with your consent).
• Customer Support: Handling enquiries, complaints, and support requests more efficiently and effectively.
• Platform Improvements: Analysing usage data to improve the features, performance, and overall experience of the 44royal platform.

44royal does not sell, rent, or disclose your personal data to third parties for their marketing purposes. However, there are limited circumstances in which we may share your data with the following parties:

• Payment Service Providers: Payment gateways that process your transactions (including technical providers for Touch 'n Go, GrabPay, DuitNow, FPX) receive only the transaction data strictly necessary to process your payment.
• Game Software Providers: Third-party game providers that supply slots, Live Casino, and Sports Betting content to the 44royal platform may receive your gameplay activity data as required to operate those games.
• Relevant Authorities: We are required to disclose certain data to legal authorities, regulators, or enforcement agencies when mandated by Malaysian law or a valid court order.
• Data Processing Partners: Technical service providers we engage to host the platform, analyse data, and deliver technical support — all bound by strict confidentiality agreements.

We implement comprehensive technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. Security infrastructure 44royal covers:

• 256-bit SSL Encryption: All data transmitted between your browser and 44royal's servers is protected by 256-bit SSL/TLS encryption — the same standard used by Malaysia's leading banking institutions.
• Two-Factor Authentication (2FA): Additional security features available to all 44royal accounts to prevent unauthorised access, even if your password falls into the wrong hands.
• 24/7 Monitoring: Automated monitoring systems operate around the clock to detect any suspicious activity or unauthorised access attempts on our systems.
• Strict Access Controls: Only authorised 44royal staff with a legitimate business need may access user data. All access is logged and audited on a regular basis.
• Regular Data Backups: Critical data is regularly backed up to a secure, separate location to ensure recovery in the event of an emergency.

44royal retains your personal data for as long as necessary for the purposes described in this policy, or as required by applicable law. General data retention periods are as follows:

Once the retention period has lapsed, your data will be securely deleted or anonymised so that it can no longer be linked to you.

As a user 44royal and as a data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights, which you may exercise at any time:

Platform 44royal uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our website.

• Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled as they are essential for the platform to operate.
• Preference Cookies: Remembering your preferences such as language, theme, and platform settings to deliver a more personalised experience.
• Analytics Cookies: Helps us understand how players use the platform by collecting aggregated, anonymised usage information.
• Marketing Cookies: Used to show you relevant 44royal promotions — only with your consent. You can disable these cookies without affecting the core functionality of the platform.

You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality of certain parts of the 44royal platform.

Platform 44royal may contain links to third-party websites or services (including game provider websites). This Privacy Policy does not apply to those websites or services.

44royal is not responsible for the privacy practices, content, or security of any third-party websites you access via links on our platform. We recommend reading the privacy policy of any third-party website before providing them with your personal information.

Platform 44royal is intended for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately at support@44royal.ws. We will take immediate steps to remove that information from our systems and close the relevant account.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how 44royal handle your personal data, please contact us: